Welcome to our new website
Moorfield Road Health Centre
Part of Medicus Health Partners
Join the Principle Trial and help the fight against COVID-19
“As you know, General Practice has seen a huge digital front end transformation during the pandemic. This was designed by commissioners to help give patients broader, and more responsive access to healthcare. Medicus have tried to embrace this, as we see the potential benefits to patients.
Firstly, we would like to thank you for your patience whilst we have rapidly implemented this programme, and for your feedback during the process, which has been especially important. We now better understand that this route of access is not ‘one size fits all’ , and that we need to meet the needs of our complex and long term conditions patients, who often prefer alternative modes of contact.
To this end, we will now be focusing on proactive care for our vulnerable patients during the latter half of the day and the digital pathway only during the peak period in the morning. Patients will still be able to access the eConsult system from 6.30pm every weekday evening to 1pm the next day, and over the weekend. At other times (1pm to 6.30pm) during our opening hours, you will be able to contact the practice by phone as usual. Like any change, we will be continuously evaluating how this impacts you and would welcome further feedback as we move forward.
We recognise that this is an iterative process, that may not lead to an optimal patient experience in the short term, but with your help and with some time, we hope to the achieve the right balance for your healthcare needs.”
Important information about the coronavirus (COVID-19)
For the latest Covid-19 advice please visit www.nhs.uk. If you think you may have Covid-19, have travelled to an affected area - please do not go to a GP surgery, pharmacy or hospital. Use the NHS 111 online service at https://111.nhs.uk/covid-19 to find out what to do next
Due to the COVID19 outbreak and the advice by Public Health England all appointments at your GP surgery from 16th March 2020 will initially be a telephone consultation with a clinician. Please do not come to the surgery to book an appointment but call or use the online booking services. Please note if you have a new cough, high temperature or fever please self-isolate for 7 days. If your condition worsens please call 111 or go on-line to 111.nhs.net”
The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
- you think you might have coronavirus;
- in the last 14 days you've been to a country or area with a high risk of coronavirus;
- you've been in close contact with someone with coronavirus.
Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.
Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
We have moved to RILEY HOUSE SURGERY
•Appointments and opening hours will remain the same
Riley House Surgery and Moorfield Road Health Centre are currently undergoing refurbishment.
During the refurbishment we ask patients to have extra awareness of potential hazards which may appear.
We apologise for any inconvenience caused, and we thank you for your patience during this important work.
We Are A Teaching Practice
The practice is a teaching practice for medical students. With the consent of each patient, students may participate in consolations or home visits, always supervised by the doctor or nurse.
Medical Health Partner: Dear patients we are please to announce that our practic is working towards a brighter future for our patiens. Moorfield Road Health Centre has collabroated with 14 other practices in Enfield to form Medicus Health partners (MHP) on 1st April 2018 .This exciting development will provide the foundation for a new model of General Practice.
For more infomration about Medicus Health Partners (MHP) please visit http://medicushealthpartners.co.uk/ details for 15 practices of MHP can be found under the MHP Practices tab.
This exciting development will provide the foundation for a new model of General Practice whihc we believe will provide a valuable contribution for the NHS as a whole whihc will ultimatley result in a better service for all of our patients.
We will still continue to provide you with an excellent service, however we are currently changing the way we work by reviewing the way in which we deliver our services and the organisation of our practice so that we can better serve our patient’s needs.
- Please bear with us whilst we implement those changes. Over the next few months we will be asking you for your views and opinions on how we can improve our services.
- Please visit this site regularly over the next 6 months to find out about the changes that are taking place. Please also take part in the online questionnaires and surveys that we will be posting in this site, to find out your views so that we can improve on the services that we offer.
If you are leaving our practice, please let us know the name and address of your new GP practice. There may be certain restrictions with out new IT system and GP to GP transfer of notes may not happen. It is therefore extremely important that you let us know the name and address of your new GP, for us to send your records securely.
Thank you for your co-operation
Moorfield Road Health Centre- Medicus Health Partners
Try the new NHS App
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use Patient Access or MyGP app you can continue to use it. You can use the NHS App as well. For more information go to www.nhs.uk/nhsapp'